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What is Social Media Marketing

(SMM) is the use of social media platforms to promote a brand, product, service, or message and to connect with an audience.

In simple terms:
It’s how businesses use Facebook, Instagram, TikTok, LinkedIn, X (Twitter), YouTube, and similar platforms to reach people, build trust, and grow sales.

What SMM Includes

  • Creating content (posts, images, videos, reels)

  • Managing social media accounts

  • Engaging with followers (comments, messages)

  • Running paid ads to reach more people

  • Analyzing results and improving strategy

Main Goals of SMM

  • Increase brand awareness

  • Drive website traffic

  • Generate leads and sales

  • Build a loyal audience

  • Improve customer communication

Why SMM Is Important

  • People spend hours daily on social media

  • It’s cost-effective compared to traditional ads

  • Businesses can target specific audiences

  • Results are measurable

Main SMM Strategies

  • Goal setting & KPIs

  • Audience targeting

  • Content strategy

  • Consistent posting

  • Engagement & community management

  • Paid advertising

  • Influencer marketing

  • Analytics & optimization

What is Social Media Management

Is the process of handling and maintaining a brand’s social media accounts to keep them active, professional, and engaging.

In simple words:

 It’s everything involved in running social media pages day-to-day.

What Social Media Management Includes

  • Planning a content calendar

  • Creating and posting images, videos, and captions

  • Managing comments and messages

  • Monitoring mentions and reviews

  • Growing followers organically

  • Tracking performance and analytics

Main Goals of Social Media Management

  • Keep profiles active and consistent

  • Build brand trust and credibility

  • Increase engagement (likes, comments, shares)

  • Improve customer relationships

  • Support sales and marketing efforts

Example

A business posts regularly on Instagram, responds to customer messages, shares stories, and checks analytics.

Social Media Management vs Marketing (Quick)

  • Management = daily posting & engagement

  • Marketing = strategy, campaigns, and ads

Get Social Media Automation

  • Posting
  • Messaging
  • Engagement
  • Management
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